Make an appropriate polite request from each of the people indicated in the exercise.

1. Could you tell me how much it costs?
a) a boss to a secretary
b) a customer to a sales person
c) a visitor to a company
d) a policeman to a prisoner

2. Could you say that again please? I didn't understand.
a) a boss to a secretary
b) customer to sales person
c) a visitor to a company
d) somebody whose English is not perfect

3. Could you tell me if the price includes sales tax?
a) a boss to a secretary
b) customer to sales person
c) a hotel receptionist to a visitor
d) somebody whose English is not perfect

4. Could you fix us two black coffees please, Barbara?
a) a boss to a secretary
b) customer to sales person
c) a visitor to a company
d) somebody whose English is not perfect

5. Could you please speak more slowly? I didn't understand.
a) a boss to a secretary
b) customer to sales person
c) a visitor to a company
d) somebody whose English is not perfect

6. Would you mind opening that suitcase?
a) a customs officer
b) customer to sales person
c) a visitor to a company
d) somebody whose English is not perfect

7. Would you mind telling me who your present supplier is?
a) a boss to a secretary
b) customer to sales person
c) sales person to customer
d) somebody whose English is not perfect

8. Would you mind spelling your name please?
a) a boss to a secretary
b) somebody answering the phone
c) a visitor to a company
d) a customs officer

9. Could you tell me how to pronounce "specialisation"?
a) a boss to a secretary
b) customer to sales person
c) a visitor to a company
d) somebody whose English is not perfect

10. Would you mindworking late tonight?
a) a boss to a secretary
b) customer to sales person
c) a visitor to a company
d) somebody whose English is not perfect

11. Could you tell me where Mr Brown's office is?
a) a boss to a secretary
b) customer to sales person
c) a visitor to a company
d) somebody whose English is not perfect

12. Could you tell me if you have any in stock?
a) a boss to a secretary
b) customer to sales person
c) a visitor to a company
d) somebody whose English is not perfect